Shipping policy
Shipping Policy – HomeNTrends
At HomeNTrends, we aim to deliver your orders quickly and safely. Please review our shipping policy below:
1. Order Processing Time
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
2. Delivery Time
- Estimated delivery time is 3–5 business days across Pakistan
- Delivery time may vary depending on your location and courier service
3. Shipping Charges
- Shipping charges may vary depending on your location
- Any applicable shipping fee will be clearly shown at checkout
4. Order Tracking
- Once your order is shipped, you will receive tracking details via SMS or WhatsApp (if available)
- You can track your parcel through the courier service
5. Delays
- While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Courier service issues
- High order volume
⚠️ HomeNTrends is not responsible for delays caused by courier companies
6. Incorrect Address
- Customers are responsible for providing accurate shipping details
- We are not responsible for failed deliveries due to incorrect or incomplete addresses
7. Damaged or Wrong Item
- If you receive a damaged or incorrect product, please refer to our Return & Refund Policy
- An unboxing video is required to process any claim
8. Contact Us
If you have any questions regarding shipping, feel free to contact us:
📧 Email: homentrends.1@gmail.com
📱 Phone/WhatsApp: 03264065670
📍 Address: Lahore, EME Society